Legal

    Terms & Conditions

    These terms govern your use of the ELP AutoDetailing website and SMS messaging services. Please read them carefully before requesting a quote or scheduling a service.

    2. Message Types & Frequency

    You may receive the following types of messages from ELP AutoDetailing:

    • Quote Confirmations: Messages related to your quote request, including follow-up questions and scheduling details.
    • Appointment Reminders: Reminders about upcoming or scheduled detailing appointments.
    • Service Updates: Notifications regarding your appointment status, arrival times, or service completion.
    • Promotional Messages: Occasional offers, seasonal promotions, or service reminders, where you have consented to receive them.

    Message frequency varies and depends on your interactions with us. You will receive up to 4 messages per month. Promotional messages are sent less frequently.

    3. Message & Data Rates

    Standard message and data rates may apply to messages sent to and received from ELP AutoDetailing. Your mobile carrier may charge you for text messages and data usage according to your wireless plan. You are solely responsible for any such charges.

    Check your mobile plan for details on applicable rates before consenting to receive messages.

    4. Opt-Out Instructions

    You may opt out of receiving SMS text messages from ELP AutoDetailing at any time by any of the following methods:

    • Reply STOP to any text message you receive from us. This will immediately unsubscribe you from all future SMS messages.
    • Reply HELP to any text message for assistance or additional information.
    • Contact us directly at elvis@elpautodetailing.com and request to be removed from our messaging list.

    After replying STOP, you will not receive further SMS messages from ELP AutoDetailing unless you subsequently provide new consent to receive messages.

    5. Privacy Policy Reference

    Our collection, use, and protection of your personal information, including information collected through SMS messaging, is described in our Privacy Policy. By using our website and services, you also agree to the terms of our Privacy Policy.

    View our Privacy Policy →

    6. Message Delivery

    ELP AutoDetailing does not guarantee the timely delivery or receipt of any message. Message delivery is subject to the performance and availability of your mobile carrier and network. We are not responsible for delayed, undelivered, or misdirected messages.

    Carriers may filter or block messages. If you do not receive expected communications, please contact us via email or phone to ensure your request is fulfilled.

    7. User Obligations

    By using our website and services, you agree to the following obligations:

    • Provide accurate, current, and complete information when requesting a quote or scheduling an appointment.
    • Maintain the security of your own mobile device and account credentials.
    • Do not use our messaging services for any unlawful, harmful, or abusive purpose.
    • Do not attempt to interfere with, disrupt, or reverse-engineer our website or messaging systems.
    • Notify us promptly if you believe your information has been compromised or used without authorization.

    8. Compliance With Laws

    ELP AutoDetailing complies with applicable laws and regulations governing SMS messaging and consumer communications, including the Telephone Consumer Protection Act (TCPA) and related requirements. We obtain your consent prior to sending messages and honor opt-out requests promptly.

    You agree to use our website and services in compliance with all applicable local, state, and federal laws.

    9. Changes To Terms

    We reserve the right to modify these Terms & Conditions at any time. When we make changes, we will update the date at the bottom of this page. We encourage you to review these Terms periodically.

    Continued use of our website or services after any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you should discontinue use of our services.

    10. Contact Information

    If you have any questions or concerns about these Terms & Conditions, please contact us:

    ELP AutoDetailing

    Asheville, North Carolina

    elvis@elpautodetailing.com

    Business Email: elvis@elpautodetailing.com

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